exhibitor service centre

Complete all of the forms you need at least 1 month prior to the show to take advantage of the Early Bird Discounts.

service provider quick reference - supplier list and contacts

show dates and hours
Wednesday, November 3    10 am - 7 pm
Thursday, November 4        10 am - 4 pm

move in
Monday, November 1    By assigned schedule
Tuesday, November 2   By assigned schedule

Move-In Schedule (pdf)

Technical Plan of Exhibit Hall (pdf) - Please check back at a later date for the Technical Plan of Exhibit Hall

Wifi Details

Network:                             PNE-Client
Username:                         clientwifi01
Password:                           !Eventnet29$

Pacific National Colisuem Delivery Directions Map - Driving directions for deliveries to Pacific National Coliseum BC

on site material handling information - In order to schedule an efficient and successful move-in, please assist Levy Show Service Inc. by providing your estimated show-site delivery information by completing the attached CIPHEX Material Handling Show-site Information form. This form must be submitted by Tuesday, October 12, 2021. Basic material handling is provided at no charge by CIPHEX West but you must complete this form to qualify.

move out
Thursday, November 4         6 pm - 11 pm  (exact time is dependant on when all aisle carpet has been removed)
Friday, November 5              8 am - 2 pm

exhibitor badges & lead retrieval - check back for availability
Exhibitor Badges - If you need your exhibitor badge registration email, please contact us at info@ciph.com
Lead Retrieval - online order form. Event code:  CIPH21
Lead Retrieval Order Form - Use this to order lead retrieval scanners to capture contract information on the visitors you meet at the show

general information
Show Committee
General Information Sheet - show dates and time, contact information and more
Rules & Regulations - all exhibitors must abide by the show rules & regulations
Service Provider Quick Reference - supplier list and contacts
Checklist - what needs to be done and when, so you will be prepared for the show
Move In Schedule - move-in times for each exhibitor - schedule will be availabe in September

Fire Safety 
Park Map

booth information
Exhibit heights (including signage along back and side walls) are limited to 8 ft - exceptions are island and perimeter booths.
General Information - general booth specifications
Guidelines for Booth Display - all exhibits must conform to these guidelines

general service contractor– LEVY SHOW SERVICE INC.
Early Bird Discounts – order and pay before October 20.
Full Kit (includes all forms and information below)

Individual Forms:
Quick Facts
Payment & Credit Card Charge Authorization Form
Exhibit Special Rental Order Form – Use to order 10X10 or 10X20 Turnkey Booths
Carpet, Drape and Complements Order Form – for carpet and some accessories. Standard booth drape is provided free by Show Management: no order form required. Please note that carpet is not required for CIPHEX West 2021.
Table and Chair Rental Order Form
Accessories Rental Order Form – Counters, Pop Up Booths, Literature Racks, Counters, Showcases, etc.
Booth Cleaning 
Safe Set Up Options - Sneeze Guards, Plexiglass, etc.
Furniture Rental Order Form  - Couches, Lounge Chairs, Stools etc.
Hardwall Systems – for 10X10, 10X20 and Larger Custom Booths
Graphics and Sign Order Form
Plant & Flower Rental
In-Booth Forklift Order Form – CIPHEX pays for material handling for items up to 5,000 pounds to move them from the loading dock to your booth during move in; and to move them from your booth to the loading dock during move out. If you require forklift service to move items in your booth, use this order form.
Audio Visual and Computer Order Form
Labour Order Form – Use this form if you wish to book labour to help unpack, assemble, disassemble or pack your booth
Request for Set-up by Non-official Contractor  Form

shipping & customs Levy Logistics is our official supplier
Shipments arranged through Levy Logistics will be delivered to the exhibit hall and placed in your exhibit space during move-in.  At the close of the show, once your display and materials are packed and labeled, you can leave them in your booth; Levy will take care of the rest.

Shipping, Advance Warehouse and Customs Brokerage Details and Order Forms

Direct Shipping Address:

PNE Fairgrounds, Pacific Coliseum
c/o Levy Show Service Inc.
100 N. Renfrew Street
Vancouver, BC   V5K 3M7

If you are shipping directly to the show, please refer to the Move-In Schedule which will be provided to you in September.

We do not recommend the use of couriers for trade show shipments as we cannot guarantee someone will be available to accept/sign for them.  We will not accept collect shipments.

electrical - plumbing - a.v. - internet - banner hanging

Electrical Order Form
Plumbing Services Order Form
Audio Visual Services Order Form
Banner Hanging Order Form
Hard Wired Internet Form


Basic complimentary wifi is provided to all exhibitors at the show.

hotel information

Delta Burnaby Conference Centre - Official Hotel

4331 Dominion Street, Burnaby, BC  V5G 1C7 
Tel: 604-453-0750

A room block for CIPHEX West is being held at the Delta Hotel Burnaby Conference Centre.


Rate: $219 / room / single occupancy - King or 2 Queen Beds

The rate is subject to availability. The cut-off date for the group rate is October 1, 2021

Complimentary Wifi in all guestrooms

Complimentary self-parking

Book Your Room

IMPORTANT: To protect guestrooms for CIPHEX West exhibitors and visitors, please note that a one night's room and tax, non-refundable deposit will be applied to the individual's credit card 60 days prior to arrival date.  


You may be contacted by unauthorized companies offering housing services for the CIPHEX West Trade Show. Legitimate hotels and housing bureaus do not telemarket so if you receive a phone call or email from someone encouraging you to book your accommodations for CIPHEX West through them.... they are not affiliated with the show and we cannot guarantee their legitimacy. Please contact the hotel directly to reserve your room(s).

To learn more about our Health & Safety Guidelines, click here.

For Technical Support with this webpage, please contact support.